Shipping policy
Shipping Policy for Kalebags.com
Effective Date: September 7, 2024
At Kalebags.com, we strive to provide efficient and reliable shipping services for all of our customers. Please review our shipping policy to understand how we process and deliver your orders.
1. Processing Time
All orders are processed within 2-4 business days after your purchase is completed. Orders are not processed or shipped on weekends or holidays. Once your order has been processed, you will receive a confirmation email with tracking information.
2. Shipping Destinations
We currently ship to the following locations:
- United States
- Canada
At this time, we do not offer shipping to any other international destinations.
3. Shipping Methods
We offer standard shipping options through trusted carriers to ensure timely and secure delivery of your order. Shipping costs will be calculated at checkout based on your location and the weight of your items.
4. Shipping Times
Once your order has been processed, the estimated delivery times are as follows:
- United States: 5-10 business days
- Canada: 7-14 business days
Please note that delivery times are estimates and may vary depending on your location, weather conditions, and other external factors beyond our control.
5. Shipping Fees
Shipping fees will be applied at checkout based on the destination and size of the order. Any applicable taxes, duties, or customs fees for orders shipped to Canada are the responsibility of the customer.
6. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track your package through the carrier’s website.
7. Lost or Delayed Shipments
While we do our best to ensure timely delivery, Kalebags.com is not responsible for any delays caused by shipping carriers or customs. If your package is lost or delayed, please contact us at info@kalebags.com, and we will work with the carrier to resolve the issue.
8. Contact Information
If you have any questions regarding shipping or need further assistance, please contact us at:
Email: info@kalebags.com
Phone: 518-573-8593
Address: 21 Dalby St, Newton MA 02458
By placing an order on Kalebags.com, you agree to this Shipping Policy. We appreciate your business and look forward to delivering your products promptly!